Core Voice Features
Auto Attendant with Custom GreetingsWelcome callers with custom greetings and connect them via our easy-to-use voice response menu options. Use your own HD recordings (MP3/WAV) or update greetings directly over the phone.
Call RecordingSecurely record specific calls as an MP3 attachment to your email inbox. Only you have access to these securely-stored recordings.
Conference (Three-Way Calling)Add a third-party to an ongoing call by simply adding the intended number by merging into an existing call.
Conference Room (Bridge)Hold larger meetings from multiple locations. All callers dial into the room and input the special PIN number for access.
Custom On Hold MessagesKeep clients informed with your own HD recordings (MP3/WAV) to give callers important information such as upcoming holiday hours while on hold.
Directory (Dial-by-Name)Create a custom internal directory whereby callers can connect to your firm’s members by name. This flexible menu doesn’t require re-recording menus every time there is a staff change.
Fax (Email-to-Fax / Fax-to-Email / Virtual Fax)Inbound and outbound faxes are received and delivered via email as PDF files including date, time, and caller ID.
HD Voice QualityYour calls will deliver at least twice the sound range of traditional landline calls with crystal clarity to minimize miscommunication.
Hold MusicSelect from classic and custom options or upload your own custom HD recordings. Switch it up based on the season or upcoming needs by recording special messages.
Hot DeskingFloat phones between team members whenever you wish. Log into any other business phone or device and your specific extensions and personalized settings will already be set up!
IntercomMake quick announcements to other team members using their local extension.
PA (Broadcast)Make announcements to multiple team members, the whole office, or multiple office locations.
Presence (BLF / Busy Lamp Field)Monitor the phone status of your team members. You will know if someone is on a call, allowing you to direct calls to available extensions.
Ring GroupsAdd multiple users and/or devices to a single call route. Choose designated phones to ring simultaneously or sequentially. The ring sequence stops once a call is picked up.
Shared Line Appearance (Group BLF)Allow multiple SIP phones to see incoming calls and selectively retrieve calls as they ring. This feature means priority callers are less likely to end up in voicemail.
Speed DialConnect to your priority clients and contacts more efficiently by setting up your SIP phone’s programmable keys to dial out with the push of a button.
Three-Way CallingImprove collaboration by adding anyone to an in-progress call. You can remove them when their participation is no longer needed.
Voicemail (VM)Voicemail boxes can be added for each individual extension. You can access your voicemail through your phone or our visual voicemail.
Voicemail-to-EmailForward voicemail messages automatically to your email as MP3 attachments. Automate your phone voicemail inbox to delete voicemails once sent to your email.
Call Management Features
VoIP Phone Service
Corvum Portal (Web App)